Privacy Policy

This Privacy Policy describes how DocMatrix AI collects, uses, and shares your personal information when you use our services.

Last Updated: March 15, 2025

1. Introduction

DocMatrix AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our document intelligence platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you register with us, express an interest in obtaining information about us or our products and Services, or otherwise contact us. This personal data may include:

  • Name, email address, phone number, and company information
  • Billing and payment information
  • User credentials for our platform
  • Any other information you choose to provide
2.2 Document Data

When you use our Services, we may process documents and data that you upload or provide access to. This may include:

  • Contracts, invoices, receipts, and other business documents
  • Information contained within these documents
  • Metadata associated with these documents
2.3 Usage Data

Information automatically collected when you use our Services, such as:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how you use our Services
  • Develop new products, services, features, and functionality
  • Communicate with you about our Services, updates, and other information
  • Process transactions and send related information
  • Find and prevent fraud
  • For compliance, legal process, and law enforcement purposes

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as cloud hosting, data analysis, payment processing, and customer service.
  • Business Partners: Companies with whom we partner to offer joint promotional offers or related products and services.
  • Affiliates: Our parent company, subsidiaries, and affiliates.
  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, update, or delete your information
  • The right to rectification (to correct or update your information)
  • The right to object to processing of your information
  • The right to restriction (to request that we restrict processing of your information)
  • The right to data portability (to receive a copy of your information)
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@docmatrixai.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DocMatrix AI
123 Tech Plaza, Suite 400
San Francisco, CA 94105
Email: privacy@docmatrixai.com
Phone: +1 (800) 555-1234